Heather Murphy, Service Manager

Heather Murphy joined the Alternative Auto Care Team in 2009, and was promoted to Service Manager in 2010. Heather ran her own home remodeling firm in Cincinnati for many years. Her carpentry, electrical and plumbing skills makes the transition to auto repair a natural progression. Her many years of customer service experience makes her a great service manager. Heather is an ASE certified Automotive Service Consultant.

Jen Hoover, Technician

Jen Hoover has returned to Alternative Auto Care for the third time! Jen also worked for Alternative Auto Care in the early 1990’s and the early 2000’s. She returns after completing an Associate’s Degree in business management and is in the final stages of completing her Bachelor’s Degree.

Jen received her initial automotive training at Pickaway Ross Joint Vocational School. Most recently she has worked at a Kia and Chrysler dealership and is a factory certified Kia technician. Jen is also an ASE certified Service Consultant.

In addition to her automotive work, Jen has been a strong advocate for women in non-traditional jobs working as a heavy equipment operating engineer and an instructor in the ONOW (Overview of Non-Traditional Occupations for Women) Program for the Ohio Department of Corrections.

Stacey Hallock, Technician

Stacey Hallock joined the Alternative Auto Care Team in May of 2012. She brings a lifelong interest, (the story goes that she removed all the door knobs in her house by age 3) great mechanical aptitude and a keen problem solving mindset to the table. While starting as an apprentice, Stacey is already making great strides.

Debra Brown, Apprentice Technician

Debra joins the Alternative Auto Care Team as our newest apprentice technician. Debra comes to us from Chicago and is an Architect by profession. Debra has wanted to study automotive technology as long as she can remember, has enjoyed “tinkering” as long as she has been driving and is a confirmed “do-it-yourselfer”. Debra has completed several courses in automotive technology at Truman College in Chicago and hopes to continue her education in Columbus.